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Path did an in-depth research of our operational requirements, designed the solution appropriately and could manage the entire implementation of Oracle CRM professionally. Oracle CRM is now helping us in consolidating our Business Development function across varied product & service verticals.
Posted By: Vikram Tuli
Head IT, Centum Learning
The consultants from Path extended great support for this project. The commitment shown is excellent and the customer is quite pleased with the way the project was delivered. Their technical knowledge displayed during the implementation is worth mentioning. Overall, it was a great experience to work with this team!
Posted By: M. Jayakumar
Project Manager, Hewlett-Packard Singapore
With Path Infotech Limited as our IT services partner, we were assured that all our deadlines will be met. Path Infotech consultants make all efforts to understand our business requirements and provide solutions which are easy to implement and operate thereby ensuring the successful implementation. The response to support requirement and the resolution is quick and meet our expectations. Overall, it was a great experience to work with this team.
Posted By: Lalit Wadhwa
CFO, Gold Plus Group
Quality of service is a top priority at LG, along with enhanced employee productivity. Providing a flexible and innovative yet robust computing platform has been the driving force behind our Service and Sales Portals. Path’s subject matter expertise, excellent technical skills, and Oracle integration knowledge enabled LG to yield results in a very cost-efficient manner.
Posted By: Daya Prakash
Head of IT, LG India
Oracle CRM ON Demand provides us with a complete view of each customer’s data from the moment they log a request to the time we close it. This has eliminated manual requests and improved the service we offer to our clients across the Asia-Pacific region.
Posted By: Sunil Zutshi
General Manager, IT, Siemens Information Services Pvt. Ltd.
The robust and stable application with comprehensive user support enables us to handle larger call volumes. This system provides a simple, familiar, and consistent user experience, which boosts employee productivity by simplifying everyday business processes.
Posted By: Ashok Jade
Head IT, Videocon Consumer Electronic Division
We have been using ServitiumCRM for over 3 years now and have been very satisfied with the product and services provided by Path. It's a One-point-solution for all our service offerings and stakeholders, thus ensuring there’s no data loss, duplicity of efforts and improved visibility for business leaders.
The implementation of CRM has helped us manifolds. While the business now have an agility to add new products, branches, ASCs, Engineers, to its network in no time; the Business Admin has rights to configure masters from front end; thus reducing the dependency on IT. The CRM also has checks and validations for leakages and fraud control. It has enabled implementation of standardized Services across all company authorized Centres. Above all, there's an ease of use for our contact centre, service centres and technicians.
We have always found Path's team helpful and open to new ideas for improvement of processes in the CRM.
We wish team Path best wishes for its future endeavour.
Posted By: Ajit Singh
Head - Service, Orient Electric
It’s great that we anticipate commencing the Application Testing / Migration (Forms 6i to 11g Forms) as scheduled - please pass my congratulations to all members of your team who made this possible. I have much pleasure in acknowledging completion of UAT (different levels) to achieve the milestone. There was a group of people who constituted the project team, both from Path and us; there has been a tremendous effort from this team to attain this milestone, and the quantum of that effort should not be underestimated. This migration was so smooth! But I know it was just due to your great work dedication. Congratulations to everyone involved.
Posted By: Rakesh Bhardwaj
Sr. IT Manager, Remfry & Sagar Consultant Pvt. Ltd.
This project has benefited us immensely and helped us reduce operational costs. We are also reaping the benefits on other projects as data integration and exchange is seamless now.
Posted By: Dhiresh Rustogi
Executive Vice President - IT, Kotak Mahindra Old Mutual Life Insurance Ltd.
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